Students/Parents Tech Support for Launch Academy

Devices – If you have any questions and need support for your devices, Email support studenttechsupport@sweetwaterschools.org.  You will need to include your Student ID number and your School Site information in the Subject line of the email. Parents can call the Help Desk number 619-585-7995 Option 5. Hours 7:30 AM – 4:00 PM

Connectivity – If your family requires internet access, there are internet hotspots available and you can access the application here. Also, we have partnered with Cox Communications to bring the Connect2Compete Program to our area. For more information about that please visit their website or call (855) 222-3252.

TECH SUPPORT – Ticketing System

(complete this form to generate a help request with IT)

*Have Student ID number handy

Self Serve Instructions and Guides for Student Device Configuration, Self Password Reset, Office 365, Microsoft TEAMS and much more.